Returns & Exchanges
At Frased, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items in their original condition. If your new look isn't a perfect fit, our simple exchange process ensures you get the style you love without the stress.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn state.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.